Privacy Policy

BWD Marketing LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request information about our services
• Fill out a contact form
• Subscribe to our newsletter
• Engage our services
• Communicate with us via email or phone

This information may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Business address
• Payment information

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Date and time of access

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may include:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Marketing cookies for advertising purposes

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing your inquiries and requests
• Communicating with you about our services
• Sending marketing and promotional materials (with your consent)
• Improving our website and services
• Analyzing website usage and trends
• Detecting and preventing fraud
• Complying with legal obligations
• Managing client accounts and billing
• Providing customer support

3. Information Sharing and Disclosure

3.1 Service Providers

We may share your information with third-party service providers who assist us in operating our business, including:

• Payment processors (e.g., Stripe)
• Email service providers
• Analytics platforms (e.g., Google Analytics)
• Cloud hosting providers
• CRM systems
• Advertising platforms

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Protection of our rights or property
• Investigation of potential violations
• Protection of the safety of users or the public

3.3 Business Transfers

If BWD Marketing LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature of our relationship with you
• Legal and regulatory requirements
• Tax and accounting obligations
• Dispute resolution needs

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a portable format.

6.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations).

6.4 Opt-Out

You may opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly
• Updating your communication preferences

6.5 Do Not Track

Some browsers support "Do Not Track" signals. Currently, our website does not respond to Do Not Track signals.

7. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your data receives adequate protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification to active clients

Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Consent

By using our website and services, you consent to the collection and use of information as described in this Privacy Policy.